If you are experiencing log in issues, please reference our Multifactor Authentication Guide for first-time setup.  
Important reminder regarding first-time MFA setup on your Mobile device:
You must complete the final step by selecting the “Done” button when working through setting up your MFA. 
ASB MFA 
 
After setting up authentication, click "Done" on the final screen within the authenticator app.
 
Closing the browser before selecting "Done" within the authenticator app may prevent your setup from being completed successfully.
 
Please reference our Multifactor Authentication Guide for first-time setup. 

 

Treasury Management Transition Center

Supporting your transition to Associated Bank

Whether you need assistance preparing for the transition, understanding new features or confidently navigating questions, our specialists are here to guide you. Call 855-600-2685 for support.

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Key transition dates

Important treasury management milestones
Stay informed of important dates related to your transition
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Monday, September 14


Support and training sessions begin

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Tuesday, October 6


Remote deposit scanner installation invitations arrive 

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Friday, October 9

at 7 p.m. CT

 Access to ANB Go Business ends 

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Saturday, October 10–Monday, October 12

 Transition weekend 

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Tuesday, October 13


Access to your Associated Bank services begins 

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Tuesday, October 13


Remote deposit scanner installation sessions begin 

Get transition support now

Schedule a webinar session with our transition specialists below to learn more about the upcoming changes and what to expect during the transition. For additional assistance, please call 855-600-2685.

Schedule a webinar Call support: 855-600-2685
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What to expect

Before the transition
To help ensure a successful transition, we ask you to:
•    Schedule a webinar session
•    Download or save historical reports
•    Submit transactions before access to American National Bank services ends at 7 p.m. CT on Friday, October 9
•    Download bank statements from the past 6 months
•    Clean up your user data (delete inactive users, etc.)
•    Review wire recipients, templates and beneficiary/order party information to ensure all details are complete, accurate and current
•    Review your new Master Services Agreement and Treasury Management Terms and Conditions

During the transition
Your treasury management services will be temporarily unavailable during the scheduled transition window. Plan ahead and submit time-sensitive transactions prior to posted deadlines.

After the transition
Following the transition, you may need to:
•    Complete first-time sign-in steps
•    Validate user access and permissions
•    Review alerts, reports, payment templates, recurring transfers and account settings
•    Check account nicknames for accuracy
•    Reestablish access to select services and third-party integrations
•    If applicable, update processes and systems with your new account information
 
 

Be on the lookout for fraud attempts

During times of transition, you can naturally expect more emails or notifications and new types of communication from us.
Scammers are aware of this increased activity, and they may try to imitate legitimate messages to blend in.
Never share credentials, codes or account numbers. If something feels off, call your relationship team.

Training and resource library

Helpful resources for your transition
Access tools, guides and training materials designed to prepare your organization for a successful transition:
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Click-through demos

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Other important links

Frequently asked questions

What support is available for my treasury management transition?

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Your business continuity is our priority. Our treasury management transition specialists can help you understand upcoming changes, navigate first-time sign-in requirements, learn new product functionality and answer questions before, during and after the transition. Join one of our training sessions or contact us for assistance.

What is Associated Connect?

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Associated Connect is Associated Bank’s digital banking platform for businesses. Clients who currently use ANB Go Business will transition to Associated Connect.

How will I sign in to digital banking?

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You will now sign in through Associated Connect. Additional account information can be found on Account Details & Services. Unless you’re contacted separately, your username will not change. You'll need to set a new password and register your multi-factor authentication (MFA) method.

Are cutoff times changing?

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To align with Associated Bank’s processes, some cutoff times will change. These include:

    • ACH: 1 p.m. CT for same-day; 8 p.m. CT for next-day
    • Wires: 4 p.m. CT for both domestic and international
    • Check Positive Pay: Decisions due at 3 p.m. CT
    • ACH Positive Pay: Decisions due at 5 p.m. CT

For detailed cutoff time and holiday processing schedules, please see our Treasury Management Resources page.

Who should I contact if I experience issues after the transition?

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Our treasury management transition specialists will be available to provide support during the post-transition period and can assist with sign-in, setup and product-related questions. Call 855-600-2685 for assistance. 

Do I need my IT person present?

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Clients using secure file transfer protocol (SFTP) or remote deposit services will need an IT person available during their appointment. This IT specialist can attend virtually if able to grant the appropriate access and permissions remotely.

How do I know if my remote deposit scanner is compatible with Associated Bank's services?

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Please review the Supported Remote Deposit Scanners list. Your scanner must be on this list and have an ink cartridge with ink. If your scanner isn't compatible, please contact your relationship team for assistance as soon as possible. 

What do I need to know if I use QuickBooks or Quicken?

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If you use QuickBooks or Quicken and currently download transactions from American National Bank, there are a few important action items you'll need to take as part of the conversion to Associated Connect.

•    Before October 8, complete a final transaction download and make sure all downloaded transactions have been accepted and processed in your accounting software.
•    Starting October 13, disconnect your old bank connection and reconnect using "Associated Bank – Commercial".

Please see our Intuit Conversion User Guide for step-by-step instructions for QuickBooks Online, QuickBooks Desktop and Quicken users, including both Windows and Mac versions.

What should I do before transition weekend?

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Review communications carefully, complete required preparation steps, clean up user data, save needed historical data (including 6 months of statements) and contact a specialist if you have questions. For clients with wire services, review recipient, address and template information in order to support successful payment processing and reduce future maintenance.

Your Guide to Treasury Management Services, which you should also have received via mail, contains detailed preparation instructions.

Commercial Card FAQs

How will I access my commercial credit card account online after conversion?

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You will continue to access your Associated Bank Commercial Credit Card account through eZBusiness (administrators) and eZCard (cardholders). Both platforms can be signed in through the dropdown menu on AssociatedBank.com or by using the existing online application.

How long can I continue using my current American National Bank-branded commercial credit card?

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You can continue using your current American National bank-branded commercial credit card until you receive and activate your new Associated Bank-branded commercial credit card. Company administrators will receive a communication in November 2026 with important details, including when new cards are expected to arrive and the final date American National Bank cards can be used.

When will I receive my new Associated Bank commercial credit card?

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New Associated Bank-branded commercial credit cards are expected to be mailed beginning in late November 2026. Company administrators will receive advance communication with additional details before cards are mailed, including important dates and instructions related to the card transition.

Will there be any servicing changes to my ANB commercial credit card?

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You can continue to manage your account through eZBusiness for online servicing needs or contact Customer Service using the number on the back of your card.

Credit card payments can be made through:
•    eZBusiness
•    ASB Bill Pay
•    Check
•    Phone (a nominal fee may apply)
Please note that in-branch credit card payments will no longer be accepted beginning Friday, October 2.

Will auto-pay transactions be impacted by the transition?

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Auto-pay settings will not be impacted by the conversion. If your American National Bank account number is changing with the transition, you will need to update your account information in the auto-pay system. Otherwise, there will be no disruption in auto-pay transactions.

What should I do if I need to add an employee card or if a card is lost, stolen or needs to be replaced after October 13, 2026?

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Please continue following the current process for card servicing. New employee cards can be added through eZBusiness. To report a lost or stolen card or to request a replacement card, please contact Customer Service at 833-933-1647.

We're ready to help

Our dedicated treasury management transition specialists are committed to making the transition process as seamless as possible.

Let us guide you through the transition with confidence.

Call us at 855-600-2685 if you need any assistance.